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Customer Support
Welcome to our customer support! We are here to assist you with any inquiries or concerns you may have. Our dedicated team is committed to providing you with the best support experience.
Get in Touch with Us
Have a question in mind? Fill out the form below and our support team will reach out to you promptly. Your satisfaction is our top priority!
Live Chat Assistance
Need immediate help? Chat with our support team for real-time assistance. We are available to guide you through any issues you may encounter.
Location
Our Office Locations
Discover our office locations and get to know us better. We are dedicated to serving you from multiple convenient locations.
FAQ
Frequently Asked Questions
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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